To schedule your first appointment, new clients can call us directly at 612-688-5517 or submit an inquiry through our website. When calling, if you will be utilizing insurance benefits, please have your insurance and basic demographic information ready. Once you have made an appointment, you'll receive an intake packet to complete, which includes consent forms and questionnaires designed to provide your therapists with essential background information. Filling out this packet before your first appointment allows your therapist to focus on understanding and addressing your concerns from the start. When you call, we’ll ask a few questions to match you with the best provider for your needs, and if we’re unable to accommodate you, we’ll offer referrals to help you find the right support.

During your first therapy appointment, you'll begin by discussing your experiences, goals, and the areas you're seeking support in. This initial meeting includes a diagnostic assessment to better understand your needs and to establish a tailored plan for your ongoing therapy. You and your therapist will come up with a plan for how ongoing therapy services will be provided, including frequency of sessions.

All of our therapists have availability for in person or virtual (telehealth) sessions. Some therapists have specific days they are in the office and other days are telehealth only. Please call us directly at 612-688-5517 to learn more.

All of our therapists are independent contractors and have their own preferred methods of being contacted. Your therapist will go over this with you at your first session, and we ask that you use the method of communication your therapist uses. If you have any questions or do not know how to contact your therapist, can call the main number at 612-688-5517 to get connected to your therapist. We strive to return calls within 48 business hours, meaning if you call on Friday, your call may not be returned until Tuesday.

At Vida Sana Therapy, we are an outpatient mental health clinic, and as such, we are not equipped to deal with emergencies of any kind. If you are experiencing a mental health emergency, please call your county’s crisis line or 911. Here is a list of the metro county crisis phone numbers: Anoka County Crisis: Call 988 for the mobile crisis team Carver County Crisis: (952) 442-7601 Dakota County Crisis: 952-891-7171 Hennepin County Crisis: 612-596-1223. Scott County Crisis: 952-496-8481 or 952-818-3702 if after business hours South Central Mobile Crisis Team (Blue Earth, Brown, Faribault, Freeborn, Le Sueur, Martin, Nicollet, Rice, Sibley, and Watonwan Counties) 1-877-399-3040 Washington County Crisis: 651-275-7400

Currently, we are in network with Minnesota Medical Assistance, United Health, Medica, Aetna, HealthPartners, Cigna, and Blue Cross Blue Shield. Please check with your specific insurance plan to make sure that services are covered prior to making an appointment. If you do not see your insurance company listed, you may decide to pay privately for services, or you can call your insurance company to inquire about Out-Of-Network benefits.

At Vida Sana Therapy, all of our therapists are independent contractors and, as such, set their own rates. Services generally range from $100-250 per session, depending on the service. Please call our main number at 612-688-5517 for specific therapists’ rates and availability.